Privacy Policy

Effective Date: 6/10/25
Applies to users in Virginia and Washington, DC

This Privacy Policy explains how Compassionate Change Counseling (“we,” “our,” or “us”) collects, uses, and shares personal data through this website (www.compassionatechangecounseling.com). The Site is hosted by Squarespace, which supports our website infrastructure and services.

By using this Site, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with the Site, we may collect the following types of information:

Automatically Collected Information

  • Browser, device, and network details

  • Your IP address

  • Pages viewed before, during, and after visiting the Site

  • Clicks, scrolls, searches, and other interactions

  • Timestamps of your activity

This data is collected using Squarespace’s built-in analytics to monitor website performance and enhance user experience.

2. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to operate and analyze the Site.

Types of Cookies

  • Necessary Cookies: Always active; these ensure the secure functioning of the Site.

  • Analytics and Performance Cookies: Used to track website traffic and user behavior; activated only when you accept our cookie banner.

Learn more about cookies used by Squarespace at:
Squarespace Cookie Policy

3. How We Use Your Information

We use your personal information to:

  • Operate and secure the Site

  • Understand and analyze website traffic and user behavior

  • Enable features like commenting, liking, and appointment booking

  • Communicate with you when needed

4. Sharing of Your Information

We share information collected through the Site with Squarespace, which provides hosting, analytics, and scheduling functionality. Squarespace uses this data to:

  • Run and support the Site

  • Deliver analytics in de-personalized, aggregated form

  • Facilitate bookings and form submissions

Your data is not sold or shared for advertising purposes.

5. Comments, Likes, and Appointments

Comments

If you post a comment, we collect:

  • Your name (publicly displayed)

  • Your email address (optional, used for notifications)

  • Your website URL (optional)

Likes

If you “like” a blog post, we collect:

  • Your IP address

  • Browser and device data

  • Page you liked

This helps prevent duplicate likes in a single session.

Scheduling

When you schedule an appointment, we collect:

  • Your name, email, and phone number

  • Appointment details (e.g., referral information)

  • Any files you upload

This data is shared with Squarespace Scheduling to complete your booking.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy unless otherwise required by law.

7. Your Rights Under Virginia Law

If you are a resident of Virginia, you have the following rights under the Virginia Consumer Data Protection Act (VCDPA):

  • Right to Access: You may request to know what personal data we have collected about you.

  • Right to Correct: You may request corrections to inaccurate personal data.

  • Right to Delete: You may ask us to delete your personal data.

  • Right to Data Portability: You may obtain a copy of your data in a portable format.

  • Right to Opt Out: You may opt out of:

    • Targeted advertising (not used on this Site)

    • Sale of personal data (we do not sell your data)

    • Profiling (we do not engage in profiling)

To exercise your rights, please submit a request to:

compassionatechangecounseling@gmail.com

If we decline your request, you may appeal our decision by responding to our communication or contacting us again.

8. Washington, DC Users

While Washington, DC does not currently have a comprehensive privacy law, we extend the same data access, correction, and deletion rights to DC residents as a courtesy.

9. Children’s Privacy

This Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the effective date noted above.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Compassionate Change Counseling
compassionatechangecounseling@.gmail.com
Arlington, VA 22201